West Lothian's most exciting venue for arts performances, music, dance, drama, exhibitions, classes and food.

Customer Feedback

Your feedback is valued - it helps us to deliver a better service.

Community Arts Team is committed to providing a high standard of customer service.  We want to hear from you (even if you are unhappy) so there are several different ways you can make your opinions known;

 
Speak to a member of staff

Write your comment on one of the Comments Form and put it in one of the comments boxes in the building.

Phone: 01506 777666

Email: arts@westlothian.gov.uk

Write to Community Arts Team, Howden Park Centre, Livingston EH54 6AE

Examples of recent customer comments and actions are available from the downloadable documents pane, titled - 'You Said, We Did...'

If you would like to make a complaint about Community Arts Team
We'd like to hear from you if you are unhappy with the service we have provided.  We value your opinion.

Please speak to a member of staff as many problems can be dealt with right away.  If you are unhappy with the response you are given or feel unable to approach a member of staff directly there are several different ways you can make a complaint:

In person at any Council office or centre.
By telephone.
In writing, either by letter, email or fax.
By using the council's Corporate Complaints leaflet 'Points of View' available at Reception.
By a third party acting with the complainant's consent.
Via any of the council's Elected Members, Members of the Scottish Parliament or Members of Parliament.

Your complaint will be acknowledged on the day of receipt and we aim to issue a full response within 5 working days.